Shipping policy
Shipping Policy
Order Processing
All orders are processed within 24 to 48 business hours after payment has been confirmed.
Orders placed during weekends or holidays will be processed on the next business day.
Delivery Time
Once your order has been shipped, the estimated delivery time is:
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6 to 10 business days for most areas of Mexico.
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Delivery times may be longer for remote locations due to carrier coverage.
Delivery times are estimates and may vary due to circumstances beyond Elmilagro’s control, such as weather conditions, high demand, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number so you can monitor the status of your shipment.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at the time of purchase.
Elmilagro is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Lost or Damaged Orders
If your order arrives damaged or you do not receive it within the estimated delivery timeframe, please contact us as soon as possible so we can assist you in resolving the issue.
Customer Support Email: support@elmilagro.com
Changes or Cancellations
If you would like to modify or cancel your order, please contact us as soon as possible at support@elmilagro.com.
Once an order has been shipped, it cannot be canceled or modified, including changes to the shipping address.
Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Our team will be happy to assist you.